Strata Property Operations Manager
We are seeking a highly organised and detail-oriented individual to oversee the day-to-day operations of strata properties. The successful candidate will be responsible for managing budgets, coordinating maintenance and repairs, and ensuring compliance with strata regulations.
Key Responsibilities:
* Responsible for the overall management of a portfolio of buildings, including obtaining quotes, sending correspondence, general accounting, budgeting, attending and chairing meetings, contract management and communicating with all stakeholders.
* Liaising with various groups such as executive committee members, owners, real estate agents, solicitors, contractors, local councils and any other relevant body to assist with queries, requests and conflict resolution, to ensure relations are professionally maintained.
* Provide advice and service to clients based on accurate analysis of a wide range of real and perceived concerns about property and other issues.
* Ability to attend mediation and have experience in resolving Tribunal matters.
* Deal promptly with phone, email and any other written communications to maintain a high level of professionalism and service.
* Build and maintain business relationships with clients and suppliers through customer focus that will enhance the reputation of the organisation.
* Assist with the training and development of trainee strata managers.
Requirements:
* Desirable - Bachelor's degree in business administration, real estate or a related field
* Minimum of 2 years of experience in strata management or property management
* Certificate of Registration and Strata License - Desirable
* Strong knowledge of strata regulations and bylaws
* Excellent communication and interpersonal skills
* Strong organisational and time management skills
* Ability to work independently and as part of a team
* Proficient in Microsoft Office and property management software
Why join us?
* Hybrid/Flexible Working options
* Excellent working environment - we are known for our flexible and inclusive working environment.
* On-going education and learning both internally and externally
* Employee Assistance Programs - we look after YOU.
* Salary Sacrifice Novated lease options.
* First Aid & Mental Health First Aid Officers on site to support YOU
* Wellness Leave
* Lucrative employee referral program
* Recognition and reward events
* Annual Flu shots
* Birthday Leave
The final stage of our process will involve a psychometric assessment, criminal background check and reference checks. We believe in nurturing a diverse and inclusive workplace to build for a bigger and brighter future. As an equal opportunity employer, all candidates will receive consideration without regard to race, religion, gender identity or age.