Senior Advisor, Communications Policy & Education
Clerk Grade: 9/10
Annual Salary Range: $129,464 - $142,665 plus superannuation
Employment Type: Temporary (until January 2027), Full-time
Location: Haymarket, Sydney / Hybrid
Help shape customer-centric communication across NSW
Government
* Support NSW Government agencies to connect with the people of NSW via policy and education initiatives
* Manage projects, analyse data and support strategic objectives
* Join a supportive, purpose driven team that values wellbeing and career development
Are you a senior communications project manager with a
talent for working in complex government environment? We're looking for someone
that can manage projects that support communications capability development
across the sector. This includes contracts and procurement, managing digital tools,
collecting and analysing data, supporting training programs and ad-hoc projects
to support the leadership team to achieve strategic goals.
About the team
The NSW Government Brand, Advertising
and Engagement team at the Department of Customer Service leads, delivers and
reviews all-of-government brand, engagement and advertising strategies,
policies, programs and services to meet government objectives and priorities.
The Communications Policy & Education team supports this
objective by providing clear all-of-Government advertising and engagement
policy, guidance and training to build capability and best practice. We work
with agency teams and external partners to support coordination and improve
communications standards across government. Focus areas and specialist
experience within the team include Government Advertising Act 2011, and associated
policies, digital and social media, Aboriginal and diverse communications,
stakeholder and community engagement.
As the Senior Advisor you'll be responsible for projects and
programs of work that support this objective.
Why
join us?
* Be part of a collaborative, supportive
team that values wellbeing and career development.
* Work on initiatives that shape how
government connects with the people it serves.
* Help improve systems and processes for a
high-achieving team
What we need from you:
Attach an up-to-date resume and a brief cover letter outlining how your skills
and experience align to the role.
Please note this is not a comparative process, a talent pool will not be created
Salary Grade 9/10, with the base salary for this role starting
at $129,464 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please
contact Meg Rapley via
Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: Friday 6 February 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process