Family Advocacy Support Worker (First Nations-Identified)
About Queensland Indigenous Family Violence Legal Service
Queensland Indigenous Family Violence Legal Service (QIFVLS) is an Aboriginal and Torres Strait Islander controlled, not-for-profit community legal practice that has supported Aboriginal and Torres Strait Islander peoples for more than 15 years. Established in 2009, with offices in eight regions across Queensland, we specialise in supporting victims experiencing domestic and family violence and sexual assault by delivering a combination of legal services, wellbeing support and community education.
Our services include:
- Legal advice, casework and representation in domestic and family violence, family law, child protection, victims’ assistance, and related areas.
- Court and tribunal advocacy.
- Wellbeing and case management support, helping clients access housing, safety planning, income support and community services.
- Community legal education and prevention initiatives, working with schools, health services and local organisations to build safer futures.
To strengthen our support services, we are expanding with Case Management Officers and Outreach Engagement Teams across Queensland to provide holistic, wrap-around, culturally safe support, including in regional and remote areas.
Our team is committed to delivering culturally safe, holistic support to our clients.
Note: to perform this role, it is essential that the person who holds the position is an Aboriginal or Torres Strait Islander person and is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld).
For more information, please visit our website Home - QIFVLS.
About the role
We are seeking Family Advocacy Support Workers across multiple locations (Brisbane, Cairns, Townsville, and Mount Isa).
The Family Advocacy Support Worker is integral to delivering culturally appropriate supports and services, including assisting individuals with their legal and related non-legal needs. The FASW will build capacity to empower high-need and vulnerable people and their communities to take control of their own lives.
Note: to perform this role, it is essential that the person who holds the position is an Aboriginal or Torres Strait Islander person and is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld).
Legal & Client Support
- Assist solicitors with case preparation, court documents, and client file management.
- Attend court with clients to provide emotional and procedural support as directed by the solicitor.
- Help clients understand legal processes, ensuring information is delivered in a culturally safe and accessible way.
- Support clients to engage in the development and achievement of their Legal Case Management Plans.
- Maintain legal files in accordance with QIFVLS’ Legal Case Management Guidelines and confidentiality protocols.
Community Engagement & Education
- Liaise with local communities, legal services, government agencies, and support groups to ensure coordinated service delivery.
- Assist in planning, development, and facilitation of community legal education sessions using culturally appropriate materials.
- Represent QIFVLS at community events, forums, and meetings as required.
- Update and maintain stakeholder directories, community profiles, and engagement plans to support service delivery.
Administration & File Management
- Perform general administrative duties including diary and travel coordination, data entry, and correspondence.
- Maintain accurate, up-to-date records in legal databases and registers (e.g. file management system, stakeholder directories).
- Ensure files are prepared and maintained to support efficient legal service delivery.
- Monitor and report on progress towards service delivery targets.
- Engage directly with remote communities through regular travel, building trust and supporting culturally safe legal service delivery.
QIFVLS benefits are designed to support wellbeing, balance, and professional growth, including:
- 15% superannuation contributions
- Salary packaging options of up to $15,900 per annum (non-taxable fringe perks)
- Annual Christmas closure – including 5 paid gifted days
- Paid Birthday Day Off
- Q Leave – portal long service leave
- Monthly professional supervision
- Travel allowance
- 4 weeks annual leave
- 17.5% leave loading
- Bi-annual team building lunches
- Ongoing professional development opportunities (internal/external)
- Opportunities to attend and engage in community events
- Confidential Employee Assistance Program (EAP)
- Opportunities to travel to communities
- Working with Children (Blue Card) reimbursement
- National Police Check reimbursement
- Uniforms provided
How to Apply
We welcome your cover letter outlining experience, suitability and interest, and your CV. Questions regarding the role can be emailed to the provided address. Only successful candidates will be contacted. Applications close COB on Friday 26 September 2025. Previous applicants need not apply. QIFVLS supports Aboriginal and Torres Strait Islander employment and encourages applications from qualified Aboriginal and Torres Strait Islander people.
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📌 Family Advocacy Support Worker (First Nations-Identified)
🏢 Queensland Indigenous Family Violence Legal Service - QIFVLS
📍 Rockhampton Regional