Our well-established and regarded client currently has a vacancy for an Office Administrator within their Trentham offices. The position is directly employed by the client and is a permanent position.
Job Description, Hours and Person Spec. Monday - Friday 8.45 - 5.30 (1hr for lunch)
* £25k - depending on the person, would look at going to £26k for someone with experience
* Must drive
* IT skills (Microsoft Office, Outlook, database management, CRM's)
* Problem-solving skills
* Personable
* Office based only
Duties and Responsibilities Processing contracts and finance documents Speaking to customers and obtaining proof of ID and address Answering customer queries and managing the telephones (answering customer calls / transferring people) Using multiple systems Looking after in-life customer queries Chasing suppliers for updates and information/data Telephone based - ability to handle high call volumes and liaising with finance companies Guiding customers through their document signing journey Dealing with challenging customers on the telephone (for example, if their order is delayed or cannot be delivered on time) Ability to handle difficult customers - example: if a delivery fails, customers can be left with no transport Customer Service Monday - Friday
8.45 - 5.30 (1hr for lunch)
Gym membership
28 holidays (including bank holidays)
Must be able to drive and have no more than 6 points on licence.
Key Qualities High attention to detail Robust Ability to use Outlook and multiple web-based systems at one time Ability to multi-task Work under pressure #J-18808-Ljbffr