Technology Support Officer – Department of Justice QLD
Join the Business Systems Team at Crown Law, providing on-site and remote technical support, incident management, and request fulfillment. This new permanent, full-time role offers flexible working arrangements and a competitive salary.
Pay
Base pay range: $90,******/yr – $99,******/yr. Your actual salary will depend on your skills and experience.
About Crown Law
As the in-house law firm for the Queensland Government, Crown Law offers a unique and rewarding opportunity to provide integrated legal services that directly impact the State and its people. You'll join a team trusted to deliver and safeguard Queensland Government's digital interests.
About the Role
As a Technology Support Officer, you will:
Provide timely IT support and manage user accounts.
Perform administrative tasks such as audits, data cleansing and asset stock-takes.
Handle hardware setup and maintenance.
Contribute to team documentation and knowledge sharing.
Support team performance and development, and identify improvement opportunities to streamline processes.
Key qualifications
Proficient with technology, supporting IT teams and staff with technical advice.
Skilled in troubleshooting and resolving software issues.
Experience providing user support across various applications.
Capable of working independently and quickly learning new IT systems and processes.
Detail-oriented, ensuring accurate and effective system administration.
Strong verbal and written communication skills.
Ability to build effective relationships and collaborate well at all organisational levels.
Excellent time management, with the ability to prioritise tasks in a fast-paced environment.
Experience in government legal teams or private practice with public sector clients is welcomed.
Benefits and Working Arrangements
Permanent, flexible role within the Queensland public sector.
Work-from-home options and flexible arrangements, including a *****-hour work week.
Competitive salary of $90,868 – $99,582, plus leave loading and *****% employer superannuation contribution.
Access to professional development opportunities, secondments and leadership training.
Supportive, inclusive workplace culture championing diversity, integrity, and respect.
Commitment to staff well-being, with initiatives designed to build resilience when managing complex or sensitive matters.
We Value Diversity
Crown Law encourages and welcomes applications from First Nations people, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.
How to Apply
Please review the attached role brief and then use the "Apply online" button to create a My SmartJob account and submit your application. Applications remain current for up to 12 months and may be considered for other vacancies, including temporary, full-time or part-time roles.
Other Information
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industry: Government Administration
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