Share Job description Posted Wednesday, 11 March 2026, 10:00 am | Expires Friday, 27 March 2026, 9:59 am Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
About The Role
We have an exciting opportunity for a Credit Documents and Settlement Officer to join our team on a full-time, 12 month contract.
As the Credit Documents and Settlement Officer, you will provide high-quality support to both internal teams and Members by ensuring all loan documentation and settlement activities are handled efficiently and in accordance with relevant legislation, codes, and organisational policies.
In this role, you’ll also be responsible for preparing loan documentation, attending settlements, liaising with solicitors, and ensuring mortgages and PPSR registrations are processed accurately and on time. You’ll play a vital part in maintaining compliance, managing risks, and upholding our high standards of service delivery. This position will be based in our Townsville Head Office.
About You
To be eligible to apply for this position you must demonstrate the following:
* Provide timely support and clear communication to Members, teams, and lending staff.
* Prepare, execute, and register loan, mortgage, and PPSR documents per legislation and policy.
* Manage local and remote settlements, liaising with solicitors on complex cases.
* Conduct second line credit reviews and ensure audits comply with regulations and policies.
* Handle complaint and breach management, offering guidance on credit processes.
* Recommend process improvements to uphold quality standards.
* Maintain professional development through ongoing training.
* Promote teamwork, compliance, and service excellence.
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
* Work life balance and flexible working options
* Birthday Leave
* Community Volunteer Leave
* Access to an Employee Assistance Program (EAP)
* Access to our Wellness Program
* Discounts on your Banking and Health Insurance products
* Cultural lunches and social clubs
* Excellent training and development opportunities
How to Apply
To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 27 March 2026. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Alanna on 4412 3769. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.* To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.