At THE ICONIC, we issue the call to live your way, to liberate yourself from meaningless constraints. It's time to reach for a better tomorrow, to spend less time searching and more time finding. We are inclusive and inspiring and – as your go-to destination for fashion, sport, beauty and more – we exist to liberate our customers through choice.
Our Fulfillment Centre (FC) Operations team supports four core departments – Inventory, Outbound, Inbound and Marketplace – operating around the clock to ensure our customers receive their products in great condition and quickly. Our FC is equipped with active pick towers and our Automated Storage & Retrieval System (ASRS – amazing automated warehousing technology).
About the Role
As the
Inventory Manager
you will lead our inventory operations within the Fulfilment Centre. In this role, you will be responsible for ensuring safe, efficient, and accurate management of all stock, leading a team of inventory employees, and working closely with Safety, Planning and FC Operations teams to support business goals.
What's involved
Safety:
Implement and uphold safety standards to ensure a secure workplace for all team members and PProvide a safe working environment and promote compliance with all company safety policies and procedures.
Service & Operations:
Oversee and manage all aspects of stock movement, ensuring efficient, timely and accurate handling of inventory and evaluate deliveries, shipments and product levels to improve inventory control procedures.
Cost Management & Inventory Health:
Monitor demand and analyse data to anticipate future supply and logistical needs, as well as develop strategies to optimise inventory levels and reduce operational and holding costs.
Inventory Accuracy & KPIs:
Ensure high levels of inventory accuracy through regular cycle counts, reconciliations and process controls along with tracking and reducing error rates in inventory processes, implementing quality control measures.
Team Leadership: Lead, manage and develop a team of inventory employees, ensuring effective performance and productivity.
About you
Demonstrated expertise in inventory management and a comprehensive understanding of all site systems.
Proven leadership and people-management skills, with experience guiding teams to achieve operational goals.
Excellent verbal and written communication skills.
Strong organisational and logistics skills, with the ability to coordinate complex tasks and manage resources efficiently.
High attention to detail with a strong focus on accuracy.
Strong problem-solving skills and the ability to develop and implement effective solutions.
Proficiency in data analysis, using insights to drive decision-making and process optimisation.
Demonstrated critical thinking, anticipating challenges and identifying opportunities to enhance performance.
Ways to stand out from the crowd
Experience in a Fulfilment Centre / Warehouse / Logistics environment.
Previous responsibility for inventory KPIs such as shrinkage, stock accuracy, cycle count performance and storage utilisation.
Familiarity with inventory management systems and warehouse management systems (WMS).
Why you'll love THE ICONIC
The learning collective.
Get your knowledge fix with our learning days.
Parents at THE ICONIC.
Access to our parental leave program and an extra day off for your kids' first day of school every year.
Birthday leave.
Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself.
Curate your style.
No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales.
People & Planet Positive:
From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.
Wellbeing.
Access to our discounted gym memberships and wellbeing programs.
People first.
Access our Employee Assistance Program for you and your family.
Volunteer days.
Work as a Charity Partner with Thread Together for society and environmental change.
Refer a friend.
Enjoy a referral reward for successfully referring someone to THE ICONIC.
At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all.
Additional Information
We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly:
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