Overview
This role is y for a motivated and reliable person who not only has excellent administrative skills bit who also has outstanding customer service skills.
We are seeking a team player to assist in the daily operations of our front desk.
You must have the ability to multitask, be a hands on individual and be self-motivated.
Essential Criteria
Essential Criteria :
Minimum of 2 year experience working in a general practice, familiar with Best Practice and Hotdoc.
Duties
* All elements of customer service including telephone and face to face
* Processing payments and invoicing
* Basic administrative duties including scanning, filing, faxing, mailing etc
* Organising and management of appointments and patient enquiriesSupport general practice maintenance
* Excellent time management with fast pace and multi-tasking skills
* Caring and compassionate personality
* Proficient with medical specific software Best Practice and Hotdoc
* Knowledge of Medicare Benefits Schedule
* Positive, with a strong work ethic, reliable, willing to learn new knowledge
* For Senior Medical Receptionist at least 3-5 years' experience, include the above and following skills, some management responsibilities
* Good knowledge in Best Practice, PIPS, WIPS and PRODA.
* Ensure software including Best Practice is updated with all Medicare, Veterans Affairs', Workcover and Insurance report amounts being updated in a timely manner
* Collection of debt including monitoring and following up debtors
* Maintain knowledge of and a commitment to Quality Improvement and Risk Management
* Drive the ongoing accreditation process, ensuring all standards are maintained consistent with RACGP and QPA accreditation standards as applicable to the service
* Only for local residents in Lake Macquarie or Newcastle and worked in GP practice recently with good knowledge the software Best Practice & Hotdoc to apply
Applications
Applications, including a cover letter and resume, and any queries to be directed to
Job Type
Part-time
Pay
$ – $ per hour
Experience
Customer service: 5 years (Preferred)
Medical administration: 1 year (Required)
Work Authorisation
Australia (Preferred)
Work Location
In person
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