SIRROM, a trusted leader with 50 years of experience in Remote Hospitality, Life Support Services and Facilities Management, is expanding and seeking experienced Village Managers to join our growing teams across WA.
Why Join SIRROM
* Attractive salary package (based on experience)
* 8:6 roster providing balance and consistency
* Career growth pathways with a rapidly expanding company
* Supportive Operations Team + strong company values
The Role
As a Village Manager, you will lead day‐to‐day operational delivery, lead, mentor and provide people leadership and service our client and residents.
You'll Ensure The Seamless Continuation Of
* Accommodation operations
* Hospitality and catering services
* Village facilities and amenities
* Staff leadership and client relationships
You'll report to the Operations Manager and act as the key on‐site leader for safety, service excellence, and operational performance.
Key Responsibilities Include
* Maintain a professional and service‐focused hospitality culture with emphasis on room maximisation and quality food service
* Keep adequate stock levels
* Coordinate and manage an approved roster structure
* Promote a safety culture for both staff and clients
* Ensure high standards of hospitality and facility service quality
* Provide top‐notch accommodation management
* Build and maintain strong client relationships based on trust and performance
* Offer smooth reservation services
* Understand client contracts and obligations
* Comply with Sirrom's reporting requirements and policies
* Participate in site audits and ensure compliance with Sirrom Policies & Procedures
* Handle special projects and tasks as assigned by the Operations Manager
* Manage property key performance criteria effectively
* Oversee housekeeping management
* Oversee grounds and environmental management
* Oversee administrative management
* Report on budgetary performance and provide projections
* Develop and manage supply contracts
* Report key KPIs as requested
This role suits someone who enjoys variety, can adapt quickly and is confident to keep village operations running smoothly.
To Be Successful In This Role, You Will Have
* Relevant tertiary qualifications in a business discipline or hospitality discipline and/or extensive and demonstrated successful management experience is desirable
* Previous experience in a senior management position, preferably in the hospitality industry or Facilities Management
* Sound working knowledge of the Workplace Health and Safety Act 1995 and associated regulations
* Highly developed human resource management skills
* Highly developed business management skills
* Highly developed written and verbal communication skills
* Highly developed interpersonal skills
* Developed time management and organisational skills
* Sound financial analysis skills
* Sound planning and problem‐solving skills
* Developed negotiation skills
* Highly developed community relations skills
* Working knowledge of the use of Accommodation Management Systems
* Environmentally sensitive
Desirable / Highly Regarded
* Relevant tertiary qualifications in Business, Hospitality, Facilities, Leadership or Management
* Certificate III in Commercial Cookery
* Diploma of Leadership & Management
* White Card
* Forklift Licence
* Previous remote site inductions
To be considered, you will need to have (or be willing to obtain):
* National Police Check
* Pre‐employment medical + drug & alcohol screening
* Approved Manager's Licence
* Food Safety Supervisor Certificate
* Approved Managers
* High Risk - LF class
SIRROM, for over fifty years, has been a trusted provider of hospitality, life support and facilities management services across Australia. We are committed to delivering exceptional service—no matter the location or conditions. As we continue to grow, we're excited to welcome high‐performing positive people to join our journey.
* We appreciate all applications, but only shortlisted candidates will be contacted. All shortlisted applicants must attend a face‐to‐face or online interview and pass a pre‐employment medical, including drug and alcohol testing.
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