About the Business A substantial group that is very stable and highly commercial also owns and operates a growing hospitality portfolio in regional NSW. The venues are not run as standalone profit centers. They set the tone for a master planned community and support a major developments now in planning. The portfolio mostly located Newcastle or surrounds includes busy restaurant with very strong numbers, a quick service concept, a retail venue with an incentive model already in place. Several more tenancies are plumbed and ready for food use. The new venture down the track also brings significant premium growth. The Role A newly created group leadership position sitting above every venue, reporting only to the owner. No middle layer, no committee. Once direction is set you have authority: hiring, firing, budget allocation, menu and operational calls. You are measured on results and on building operations that run without you. The job is to bring a layer of professional operational leadership to the portfolio. Systems, structure, financial discipline, forward planning. Take the knowledge currently sitting in people’s heads and turn it into repeatable process. Develop venue managers who can run on their own. Hold cost of goods, labour and supplier pricing. Deliver the monthly reporting the owner does not currently get, and end the situation where he is checking invoices and negotiating supplier prices himself. You will lead pre opening planning for new concepts. You will stabilise a recently opened venue early. And you will manage a period of transition quietly and well, holding good people through the pre growth phase. Who We’re Looking For - Essential Someone who came up through hospitality properly. The bulk of a working life in restaurants premium food and beverage. Not a recent crossover from another industry, and not an administrator who has only brushed against food. A real, sustained physical presence across the venues. This is hands on, on the floor and in the kitchens. It is not a role you run from a laptop. What we’ll help you grow into Group scale systems and financial control. If you have already installed SOPs and KPI frameworks across multiple sites and managed P&L across locations, that is ideal. If you have done it across one or two venues and you are ready to do it across a group, the owner is genuinely open to backing the right person and developing them into the full role. You work for an owner who has proven, repeatedly, that he knows how to step back. He delegates fully when he trusts you and he backs his people. His own stated goal is to travel and to own businesses that do not need him in the room. Full time and permanent, based in Newcastle region with genuine presence across the venues required.