As part of our team you will have the opportunity to make a real difference to our community, working with a diverse range of passionate, supportive and engaging people within a collaborative environment. You will also be part of a workplace that offers competitive employee benefits and opportunities and encourages professional development including:
* Salary packaging (including novated motor vehicle leasing and remote area housing benefits) for all permanent staff
* Long service leave after 5 years
* Employee vaccinations
* PPE supplied
* Training and development programs
THE POSITION
The Youth Worker Assistant will promote young people's access to activities and organisations within the Glen Innes Severn Local Government Area, to enhance community involvement and facilitate the development of self‐esteem, self‐reliance, social confidence, and works towards improved outcomes for youth.
RESPONSIBILITIES
* Support the delivery of projects and programmes in alignment with Council's Strategic Planning and funding body requirements, fostering a positive image and collaborative teamwork to provide well‐coordinated services for individuals aged 12 to 24, thereby enhancing public relations.
* Elevate customer service standards by promptly providing feedback, adhering to policies, and consulting with the Youth Worker on programme‐related matters.
* Guide the target demographic towards appropriate assistance, demonstrating vigilant awareness of mental health issues and substance abuse risks, and facilitating access to services and engagement in activities.
* Plan, execute and assess activities in consultation with participants, promoting self‐esteem and social confidence while collaborating with the Youth Worker on programme‐related issues, volunteer requirements, and health and safety concerns for positive outcomes.
* Customise Youth Booth activities, acting as a role model during group activities to foster social interactions, prioritising risk management for a safe environment during events and maintaining accurate records to drive continuous improvement.
* Fulfil 'Mandatory Reporter' obligations, address suspected neglect or abuse while upholding confidentiality standards, contribute to network development, collaborate with service providers, and promote access to community‐based activities.
* Maintain a focus on quality improvement for all activities, operate office equipment, participate in training, and hold a current first aid certificate, while also training and coaching new staff/volunteers to ensure effective contributions to positive outcomes.
WHO WE ARE LOOKING FOR
* Working knowledge of current practices, standards and guidelines relevant to youth service provision
* Sound computer skills, in particular data entry and word processing
* Ability to meet the requirements for a Criminal Record and Police Check and NSW Working with Children Check
* Recognised qualification in Youth Services or Community Services sector
Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno‐religious minority groups are encouraged to apply.
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