Key Role Responsibilities
The primary purpose of this position is to contribute to the achievement of department, branch and corporate goals relative to profit, growth, service producer and client relations. This role is designed to provide the individual with a strong foundation of underwriting knowledge and industry experience to support a career pathway in insurance.
This includes learning our end-to-end underwriting process, understanding how we assess and manage risk and how we build long term relationships with brokers and clients.
* Assist Underwriters in achieving new business, rate and retention targets for assigned book of business to support the achievement of Unit/SBU/Branch revenue and profit goals via a number of key accountabilities, including:
* Providing input on underwriting results, profit analysis, market environment, competitor analysis and as required for ad hoc reports and projects
* Collaboration with NUC and other internal customers regarding book management strategy and maintenance of 'one voice' with brokers. Assist with preparation for account reviews with Underwriters/management, demonstrating knowledge of risk, industry, competitive environment and products and capabilities
* Managing sales pipeline to identify and develop new business prospects
Underwriting Quality & Compliance
Adhere to appropriate underwriting, compliance and file documentation standards and workflows to support the achievement of Branch/SBU revenue and profit goals.
Evaluate and make recommendation for acceptance or declination on risks based on existing referral guidelines.
Recommend account trade off decisions.
Producer Relations
Actively develop and manage producer relationships, dealing with queries and handling any issues arising.
Engage in external visits with Underwriter to discuss risks, communicate business appetites, and produce new business.
Required Skills and Qualifications
* Competent in Microsoft Office and Outlook. Excellent general computer literacy
* Effective communication and interpersonal skills both in verbal and written forms
* Demonstrated analytical and problem-solving skills
* Strong customer service skills and customer centric attitude
* Strong attention to detail and the desire to deliver and improve quality
* Demonstrated experience working with data sets
* Problem resolution and decision making skills
* Ability to work in a team environment as well as on own initiative
* Experience working to deadlines/SLAs
* Well-developed analytical and organisational skills
Benefits
We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally.
We also offer a flexible working approach, education assistance, promotion of health and wellbeing, and the option to enrol into the discounted stock purchasing scheme.