Job Overview
This role is focused on delivering exceptional customer service and support to clients in a fast-paced environment.
Key Responsibilities:
* Responding to client inquiries regarding existing loan accounts
* Managing loan-related requests received through various channels (email, website, etc.)
* Efficiently handling service request and complaint cases using Salesforce
* Processing returned mail efficiently
Requirements and Qualifications:
To succeed in this role, you will require strong customer service skills, the ability to work in a dynamic environment, and excellent communication skills. You should be proficient in using Salesforce and have experience working with clients in a similar capacity.
Benefits:
Working in this role will provide you with opportunities for career growth and development, as well as the chance to make a positive impact on our clients' lives.