Conversational Experience Designer
We're seeking a skilled Conversational Experience Designer to craft engaging and user-centric conversational flows for our chatbots, messaging apps, and key product journeys.
Main Responsibilities:
* Design the structure, tone, and flow of conversations that feel transparent, personal, and user-centric.
* Map dialogue paths and create conversational journeys that meet business objectives.
In this role, you'll collaborate with cross-functional teams to deliver end-to-end conversational experiences that drive member satisfaction and loyalty.
Key Qualifications:
* Experience in designing conversational interfaces and user experiences.
* Strong understanding of conversational design principles and best practices.
* Ability to work collaboratively in a team environment.
Benefits:
* Opportunity to shape the capability of conversational design at our organization.
* Collaborative and dynamic work environment.
* Professional development opportunities.
About the Role:
This is an exciting opportunity to join our team and contribute your skills and expertise to delivering exceptional member experiences.