As the Finance & Insurance Cluster Manager, you will have overall accountability for the performance, development and consistency of Finance & Insurance operations across the Aspley Automall.
Working closely with Dealer Principals, General Managers and Sales leadership, you will set clear expectations, coach capability, and ensure best‐practice F&I execution across multiple dealerships and brands.
Key responsibilities
* Lead, mentor and develop F&I Managers and F&I teams across the cluster
* Drive F&I performance including penetration, product mix, conversion and profitability
* Set, monitor and manage KPIs, targets and performance plans
* Ensure consistent delivery of compliant finance and insurance processes across all sites
* Coach teams on sales effectiveness, customer outcomes and value‐based selling
* Partner with Sales and Dealer leadership to improve customer journey and lead conversion
* Maintain strong relationships with lender and product partners
* Ensure compliance with ASIC, NCCP, privacy, OEM and Group governance requirements
* Identify and implement process improvements to lift performance, consistency and customer experience
About you
* Proven experience in a senior F&I leadership role (F&I Cluster Manager, Senior F&I Manager or similar)
* Strong track record of driving F&I performance across multiple dealerships or teams
* Deep understanding of automotive finance, insurance products and compliance frameworks
* A hands‐on, people‐first leader who enjoys coaching, developing and challenging teams
* Confident communicator able to influence Dealer Principals, Sales Leaders and frontline teams
* Highly organised with a disciplined, commercial mindset and attention to detail
What's on offer
* Senior F&I leadership role within a high‐performing automotive group
* Competitive salary package with performance‐based incentives
* Fully maintained company vehicle
* High level of autonomy to shape and lead F&I performance across the cluster
* Support from experienced Group leadership and centralised resources
* Long‐term career development opportunities within a national dealer network
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