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Application support analyst

Melbourne
Talent – Specialists in tech, transformation & beyond
USD 96,000 - USD 124,000 a year
Posted: 30 August
Offer description

This is a unique opportunity to join a financial services authority which acts as an independent service provider to the government. Working with a highly supportive team you will be involved in supporting the systems to a very high standard.

Key Duties and Responsibilities

* Provides support & maintenance for applications, identifying issues, evidence gathering, error fixing, testing, installation, and developing additional functionality.
* Develop new reports and data extracts from existing applications within the control environment defined in the IT policies and procedures using approved tools
* Liaises with users to develop requirements for software and supporting processes
* Develops overnight operations support procedures and monitors and participates as necessary
* Develops technical requirements and guides for software development tools, technologies and techniques
* Monitors and reviews business continuity preparations and testing for the key applications

Key Requirements

* 5+ years' experience in application support in a corporate/enterprise environment

* Extensive experience in technical support of applications, preferably gained from within a financial institution or from a vendor

* Depth in understanding of the financial markets to enable development of appropriate solutions to user issues
* Proven ability to understanding data relationships and database analysis
* Technical proficiency in reporting and analysis.
* Technical knowledge of Collapso, Wall Street, MSAccess, Yellowfin and SSRS, SQL server T-SQL, SQL server reporting services (SSRS), Python,, and VBA.
* Ability to manage conflicting priorities and workloads and to ask for assistance / guidance when required
* Experience providing guidance to end users in the development of spreadsheets and databases and other technologies
* Strong communication skills, ability to engage with stakeholders and understand their requirements.
* Business acumen along with technical skills.

If you would like to know more, please contact Milly Kerei-Keepa at / or hit Apply Now

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