The Opportunity
Monash University's Library Service, Design and Communication team is seeking a Content and UX Lead to create and refine user-focused content and improve end-to-end user journeys. This role will make it easier for students, staff, researchers, stakeholders, and alumni to understand and access the services they need through a Library-wide content strategy.
If you are passionate about creating seamless user experiences and crafting clear, accessible content, this is the role for you. You will develop content solutions across digital and physical channels, supporting Library teams to deliver effective and efficient services.. Your work will align with strategic goals while ensuring all content is plain English, accurate, and on brand.
The successful candidate will hold a degree in communications, media studies, journalism, marketing, user experience design, or a related field, or have equivalent experience. You will have proven skills in content design, digital communication, user research, project management, wireframing, Content Management Systems use, and be proficient with tools like Miro. You will also lead UX research, collaborate with stakeholders, and work with a motivated team dedicated to excellent user experiences.
About Monash University
At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Please include a Cover Letter that addresses the Key Selection Criteria, along with three examples of Content Design work.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr- in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Eng Ung, Digital Experience Manager,
Position Description: Content & UX Lead
Closing Date: Wednesday 10th September 2025, 11:55pm AEST
Supporting a diverse workforce