As a valued member of our team, you will have the opportunity to make a real difference in the lives of our patients and their families.
We are seeking an experienced administrator to join our Pre-Admissions Clinic as a customer service specialist. Your key responsibilities will include managing pre-admission information for patients, providing exceptional customer service directly to our patients, and working effectively as part of a team to perform all administrative duties within the Main Reception and Admissions Department.
This is a challenging yet rewarding role that requires someone who is proactive, has a high level of attention to detail, and can effectively manage their time throughout the day without supervision. You will be committed to quality improvement and ideally have experience as a medical receptionist or admission clerk.
Key skills and qualifications for this role include:
* Demonstrated administrative skills, preferably in a healthcare environment
* Previous health or medical services experience
* Effective communication and interpersonal skills
* Proven ability to work effectively in a team environment and independently as required
* Strong customer service skills and a commitment to excellence
* Demonstrated time management, initiative, and problem-solving abilities
* High level of computer skills within the Microsoft Office Suite and strong skills in IT
* Experience working with Meditech or other patient management systems would be an advantage
As a valued member of our team, you will have access to a range of benefits including:
* Professional advancement opportunities through recognition, rewards, professional development, and employee referral programs
* Free access to LinkedIn Learning and education scholarships to support career progression
* Discounts on hospital cover and extras limits for things like general and major dental
* Flexible work opportunities with the ability to have a say in your roster and flexible leave program
* A free Employee Assistance Program offering access to confidential counselling, coaching, and support 24/7
Our hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of 'People Caring for People' since 1964.
Requirements for this role include:
* Must provide a National Police Check conducted within the previous 12 months
* According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases
To apply for this role, please submit your application online. Applications made by recruitment agencies will not be considered.
Benefits of this role include a competitive hourly rate, exclusive of penalties or allowances, professional advancement opportunities, free access to LinkedIn Learning, discounts on hospital cover and extras limits, flexible work opportunities, and a free Employee Assistance Program.
Our Hospital is a leading provider of healthcare services in Australia, with a strong commitment to delivering high-quality patient care and practicing the Ramsay Way philosophy of 'People Caring for People'.