Customer Sales and Service - Trade Market Nursery Job Description
Reporting to the Trade Market Manager, the role involves hands‐on sales and customer service, along with plant consultation, scanning stock, processing payments and liaising with suppliers. Also required are general nursery duties including weeding, watering, merchandising, grounds maintenance and using trade equipment.
We have two full‐time positions on offer, working a five‐day roster: Monday to Friday or Tuesday to Saturday with occasional weekend watering duties.
Business operational hours are: Weekdays 7.00 am – 5.00 pm and Saturdays 8.00 am – 4.00 pm.
Plantmark offers a four‐week induction and training program, with face‐to‐face learning and online courses presenting a roadmap for success in the role.
Desired Skills and Experience
Essential attributes
* High level customer service skills with a proactive approach to solving queries.
* Adept with following processes and responsibilities.
* Confident computer ability at intermediate standards.
* Positive work ethic with ability to effectively work unsupervised as well as in a team.
* Passion for plants with a knowledge of botanical plant identification and/or horticulture experience or keen to learn.
* Effective communicator across a varied group of individuals.
* Accountability for tasks with a sense of urgency and a keen eye for detail.
* Supervisory aspirations.
Applicants must also be capable of performing regular heavy lifting tasks and be able to work outdoors in all weather conditions.
Why join our team?
Plantmark employees enjoy access to a range of benefits including full uniform with wet weather gear, full training, career development opportunities, friendly work environment and access to an employee benefits program which includes wholesale prices for plants, hardware discounts, free flu vaccinations and employee assistance program.
Plantmark is an equal opportunity employer that values diversity and inclusion.
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