Overview
Analysing and reporting on the organisation’s customer experience data, from sources including customer feedback surveys, complaints, mystery shopper programs and customer usage behaviour.
Responsibilities
- Analyse and report on customer experience data from surveys, complaints, mystery shopper programs and usage behaviour.
Details
- Seniority level: Entry level
- Employment type: Full time
- Job function: Research, Analyst, and Information Technology
- Industries: Insurance
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📌 Business Analyst
🏢 Auto & General Australia
📍 Brisbane