Executive Director of Cleaning Operations and Innovation
We are currently seeking a highly skilled professional to lead our cleaning operations and drive innovation in this critical area.
This role will require a strong vision for cleaning services and the ability to provide strategic thinking in delivering productivity, quality, and sustainability outcomes.
The successful candidate will have extensive experience in cleaning operations, roster optimization, and change management, as well as industry leading knowledge of cleaning trends and innovative concepts.
They will also possess gravitas and experience in holding themselves and others accountable for the execution of change at an operational level.
* Leverage global cleaning solutions and play a direct role in their implementation and measurement.
* Drive contract optimization through the deployment of the Productivity Index, using data to set ambition, prioritization, and direction.
* Responsible for cleaning productivity targets as per the roadmap.
* Accountable for cleaning costing and benchmarks to drive growth, using the Productivity Index.
* Lead the assessment of best products to ensure delivery of the best standard of cleaning in all markets with preferred suppliers.
* Work with commercial teams to develop marketing collateral to support concepts, promotions, and consumer engagement.
* Provide input into training materials for onboarding and training of cleaning employees and managers.
* Support operations with the mobilization of new sites/contracts.
* Demonstrate a strong analytical mindset with the ability to analyze cleaning productivity data and communicate insights.
* Lead by example in driving a safety-first, inclusive, and diverse culture.
Our benefits include access to staff discounts, ongoing learning and development opportunities, internal opportunities within our global organization, and a positive company culture.
Minimum criteria include 10+ years of experience in cleaning operations, roster optimization, and change management, gravitas and experience in holding oneself and others accountable for the execution of change, industry leading knowledge of cleaning trends and innovative concepts, and a track record of influencing senior management and communicating compellingly.