Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a workplace of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
Flexible salary packaging options, including novated leasing for new and used vehicles
, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport
Uniform provided, daily meals & onsite parking
Make an impact at Serco
We are looking for a
Program Delivery Officer
to join our
Rehabilitation & Reintegration Team
at
Clarence Correctional Centre
.
This role plays a crucial part in reducing reoffending by delivering criminogenic programs designed to support positive change in inmates' lives.
About Clarence Correctional Centre
Opened in mid-****, this 1,700-bed state-of-the-art facility is the largest correctional centre in Australia.
Located on the beautiful NSW North Coast, approximately 6 hours' drive from Sydney and 3.5 hours from Brisbane, our region offers lush rainforests, epic headlands, sand dunes, and some of the best Australian beaches – plus a variety of multicultural cafés, restaurants and friendly local towns.
Program Delivery Officer Responsibilities
As a
Program Delivery Officer
in the
Rehabilitation & Reintegration
team, you'll make a positive impact by:
Delivering therapeutic and criminogenic programs to inmates based on Offence Related Program (ORP) objectives
Assessing inmate suitability and maintaining accurate documentation of progress
Evaluating and recommending strategies to improve participant attendance whilst considering the needs of individuals
Liaising with multidisciplinary teams and participating in ongoing training and development
Promoting rehabilitation initiatives and contributing to reducing reoffending
Serco is a place for you
You could be a great fit if you have:
A qualification in Psychology, Criminology, Social Work, Social Sciences, Community Services or other related discipline or relevant industry experience
Certificate IV in Correctional Practice (Case Management), or a willingness to complete within the first 12 months
Experience in group facilitation, ideally dealing with complex mental health or behavioural issues (desirable)
Ability to prepare and submit accurate reports within required timeframes
Strong interpersonal and communication skills, with the ability to engage diverse inmate populations
The ability to work collaboratively in a professional team environment
In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
At Serco, we work with governments to deliver impactful solutions that change lives. Join us to make a real difference in your community and beyond.
We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, veterans, and people with disabilities.
Impact a better future at Serco
Impact a better future at Serco
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