Customer Service Professional
We are seeking a highly motivated and enthusiastic customer service professional to join our team in Melbourne.
The successful candidate will be responsible for delivering exceptional customer service, responding to web, phone, and email queries, handling administrative tasks, and providing first-point resolution to clients and customers.
* Key Responsibilities:
* Respond to customer inquiries in a timely and professional manner
* Handle administrative tasks with accuracy and efficiency
* Provide outstanding customer service experience through proactive problem-solving and communication
Requirements:
* Proven experience in a customer service role
* Excellent communication and interpersonal skills
* Strong computer skills, including proficiency in MS Office (especially Excel)
* A problem-solving mindset with a drive to take ownership and resolve customer issues effectively
Benefits:
* Opportunity to develop and grow within a dynamic and supportive team
* Comprehensive training programs to enhance your skills and knowledge
Work Environment:
Our office is located in the heart of Cremorne, an ideal spot for foodies and those who enjoy a vibrant work environment.