Overview
Peppers Retreats, Resorts and Hotels – Invermay TAS. Welcome to Silo Day Spa, a serene retreat within Peppers Silo Hotel, a proud member of the Accor Global family. Our tranquil and spacious environment is designed to offer guests the ultimate relaxation experience with two elegant treatment rooms, including one designed for double occupancy. We open our doors Monday through Saturday from 10am.
Purpose
As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well‐being.
Primary Responsibilities
* Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
* Develop a strong understanding of the spa's products and the wide range of treatments and services we offer
* Provide exceptional customer service to our valued guests, while maintaining a professional charm
* Maintain the spa's inner and outer sanctuaries in impeccable, inviting conditions, including keeping stock of linen and supplies plentiful, ensuring we are always prepared
* Seamlessly handle appointments, payments, and essential administrative tasks
* Exude confidence as you dazzle our guests with personalised home care recommendations and meet retail targets
Skills & Experience
* Hold a Diploma or Cert IV in Beauty Therapy confirming professional qualifications
* Exemplify impeccable grooming, presentation and have a thoughtful communication style
* Possess expert time management skills, with the ability to customise treatments for each guest's unique needs
* Maintain composure and agility under pressure
* Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for Saturday and late‐shift flexibility to meet guest needs
* All Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
* Family & Friends Discounts - Available on a range of accommodation, services and events
* Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
* Learn Your Way - Support your career development with access to Accor's training platforms
* Build Your Network - With more than 300,000 Accor professionals globally, you can grow your hospitality network worldwide
* Worldwide Opportunities - Accor is a world leading hotel operator with extensive opportunities to grow your career
Closing
Join Accor and be part of a team that supports growth and learning, with opportunities to write your next chapter in hospitality.
#J-18808-Ljbffr