Learning and development specialist

Learning and Development Specialist

Key Responsibilities:

• Facilitate induction programs, creating a welcoming and positive learning environment for all new employees
• Deliver a suite of career pathway programs, helping our employees build new skills and advance their careers within the company
• Proactively review and refresh our training materials, collaborating with subject matter experts to ensure content is current, relevant, and engaging
• Uphold the highest standards in training delivery and record-keeping, ensuring all practices meet internal and external requirements

What We're Looking For:

• Proven experience in a learning and development role, with a strong focus on facilitation, training delivery, and onboarding
• Outstanding facilitation, presentation, and communication skills, with a natural ability to engage adult learners
• The ability to travel to other Australian cities and Auckland for a period of up to two weeks at a time (as and when required)
• Experience in a high-volume customer contact centre would be highly regarded
• Certificate IV in Training and Assessment (desirable)

What's In It for You?

• Play a crucial role in developing our people and shaping the future of our workforce
• Work alongside a collaborative team that values continuous improvement and professional development
• Flexible hybrid working and a strong focus on work life balance
• Competitive salary with performance-based bonuses

We offer a range of benefits, including flexible hybrid working, performance‐based bonuses, wellbeing support through EAP and gym discounts, health insurance benefits, novated leasing options, member rates for car share providers, a relaxed dress code and complimentary breakfast snacks and fresh fruit in the office

We support an inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.