Medical Affairs AdvisorAt Alcon, we are driven by the meaningful work we do to help people see brilliantly.
We innovate boldly, champion progress, and act with speed as the global leader in eye care.
Here, you'll be recognized for your commitment and contributions and see your career like never before.
Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Job Purpose
The Field Medical Affairs Manager (MAM) is a field-based member of the Medical Affairs team who serves as a strategic link between Alcon and Medical Experts (ME) / Key Opinion Leaders (KOLs) in the field of Ophthalmology and Optometry.
The MAM strategically supports the development and appropriate use / adoption of Alcon products and therapies through supporting evidence generation and evidence-based scientific exchange and by gathering actionable insights to further inform and shape the company's understanding of the products, therapeutic area, market access, and clinical practice.
The MAM responds to unsolicited requests for scientific exchange / insights, detailed working knowledge of FDA-approved Alcon products, current medical / scientific research, and publications and proposals for scientific research.
The MAM provides support for ECPs interested in participating in ALCON's Investigator Initiated Trials (IITs) by guiding them through the concept endorsement, synopsis review, and grant approval process.
The MAM provides general medical / healthcare information by delivering unbiased scientific information (data dissemination) presentations to practitioners, third-party payors, and internal Alcon associates.
The MAM also respond to queries and unsolicited requests for medical information from doctors submitted to Medical Product Information and Complaint Handling and escalates to the MAM team.
This role will be 80% Surgical, 20% Vision Care.
Major Accountabilities
Foster KOL/HCP interest in Investigator Initiated Trials (IITs) within Alcon's product strategy and liaise between potential researchers and Alcon on IITs from inception to publication.
Act as an interface between Medical Expert/HCP and Alcon to provide up-to-date medical support on device-related issues to educate, diagnose, resolve, and where applicable, elevate to local or regional Medical Affairs.
Develop and maintain peer-to-peer scientific relationships with KOLs and decision-makers to expand evidence generation through scientific partnership opportunities and gain their advocacy.
Develop a strong understanding of the future needs of ophthalmic surgeons and support medical education in alignment with Alcon's strategy.
Identify national, regional, and local KOL eye care provider experts according to their medical expertise and academic reputation.
Liaise and provide up-to-date medical support to healthcare associations to ensure evidence-based understanding of Alcon products relative to medical guidelines and health economic information.
Assure thoughtful and informed exchange of current medical information and data related to Alcon products and selected therapeutic areas with KOLs.
Upon investigator request, liaise between potential researcher and Alcon on IITs and serve as Project Lead from inception to publication.
Provide important information for making healthcare coverage and access decisions for Health Economics and Outcomes Research.
Regularly collect, analyze, and report insights from the scientific exchange with ECPs that may impact company development plans, trial designs, launch, and brand strategies/tactics.
Deliver effective presentations to ECPs and collect and report insights.
Function as the Alcon medical speaker to present, as needed, at customer sites, congresses, symposia, and training events for up-to-date data-based, scientific, and clinical information on Alcon products.
Provide non-promotional speaker training to HCPs to support education to the healthcare community about therapies developed and commercialized.
Medical Support & Key Opinion Leader (KOL) Relationship Development
Attend and provide scientific support for Medical Affairs activities and scientific sessions at regional and national congress meetings.
Liaise and provide up-to-date medical support to healthcare associations to ensure evidence-based understanding of Alcon products relative to medical guidelines and health economic information.
Timely completion of all required training activities, documentation, and other administrative responsibilities.
Provide medical support and training to colleagues (e.g., sales reps, Regulatory Affairs colleagues), but not as a substitute for those functional training groups.
Provide KOL speaker training for medical events.
Support educational efforts, such as wet lab activities, by proctoring events and being onsite as necessary.
Ensure cross-functional collaboration and interface effectively with all other Medical Affairs functions and other departments, including but not limited to Commercial, QA, Research and Development, Regulatory Affairs, and Market Access.
Work with Med Info and Med Safety to help resolve escalated product complaints as well as Medical Safety issues.
Comply with all credentialing requirements for any healthcare institution that is part of the MAM's call plan, including routine background checks, medical testing (e.g., TB test) or proof of immunizations, training on facility policies, adherence to confidentiality, etc.
Work with Integrity and Compliance observing all laws, industry standards, and company policies.
Education / Experience & Qualifications
OD / MD / DO / MBBS / PhD / PharmD / Advanced Degree in Ophthalmology or Optometry or vision science.
Languages: Knowledge / Fluency of at least one other international area language preferred.
Advanced knowledge of eye diseases including ophthalmic surgical procedures and optometry.
Minimum 5 years of experience in an ophthalmology or optometry field (academia, industry, clinical practice), with at least 2 of those in the ophthalmic industry or clinical practice.
Experience in an HCP-facing role.
Working knowledge of the Healthcare System and of the research procedures as well as ICH guidelines, GCP, and other ethical guidelines.
Essential knowledge of clinical trial design, product development, regulatory requirements, payer landscape, and life cycle management.
Experience in scientific presentations and basic experience in medical writing and biostatistics.
Proven ability and experience to develop and foster peer-to-peer, credible relationships with Medical Experts / decision makers.
How You Can Thrive at Alcon
Opportunity to work with a leading global medical device company.
Collaborate with a diverse and talented team in a supportive work environment.
Competitive compensation package and comprehensive benefits.
Continuous learning and development opportunities.
See your impact at alcon.com / careers.
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