Project Pre-sales Engineer - Bilingual Mandarin and English
Hikvision is a world leading IoT solution provider with video as its core competency. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets.
Since its establishmentin ****, Hikvision Australia has developed its business with a fast pace,achievedin good marketshare and successfully builtup its brand recognition in the Australian security industry.
About the Role:
The Project Solution Presales Engineer is responsible for providing solution design, product support and technical consultation for professional product lines, including thermal imaging, parking systems, traffic systems and mobile solutions. This role contributes to business growth by delivering competitive solutions, supporting key projects, and driving successful project implementation across the Oceania region.
Job Responsibilities:
Responsible for solution design and product support for professional product lines including thermal imaging, parking, traffic and mobile systems, and accountable for related business performance;
Conduct solution analysis, customer requirement evaluation and system architecture design to deliver end-to-end project solutions;
Support market promotion activities through technical presentations, industry solution development and customer engagements to generate sales opportunities;
Work closely with project sales teams, project pre-sales engineers and technical support teams to manage key projects and provide technical consulting throughout the project lifecycle;
Deliver Proof of Concept (PoC), system testing and solution validation, and manage technical risks effectively;
Monitor industry trends and competitor activity, and produce market and product analysis reports to maintain solution competitiveness;
Support vertical industry development and designated product lines in line with company sales strategy and business objectives;
Participate in solution training sessions for clients and internal teams when required.
Role Requirements:
Fluency in both English and Mandarin;
1–2 years of experience in security or related industries (e.g., video surveillance, traffic systems, IoT, ICT);
Bachelor's degree or above in Engineering, IT or related technical disciplines;
Strong technical background and ability to understand complex systems and solutions;
Excellent communication, presentation and documentation skills;
Ability to work independently and collaboratively within cross-functional teams;
Strong learning capability and adaptability to new technologies and products;
Willingness to travel across the Oceania region as required;
Ability to manage multiple tasks under pressure.
Project management experience and knowledge
Industry research & solutions planning skills
Competitive analysis and market intelligence skills
Strong customer service mindset and solution-oriented thinking
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