Trusted Talent Advisor ANZ @ SC Johnson | Strategic Influence
Joining the team at SC Johnson Professional ANZ makes you part of a company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.
As our Customer Support and Development Associate, you'll support and foster relationships with our end users and Distributor partners within B2B Industrial, Institutional and Healthcare segments.
You'll be a vital member of a fun, lean team, delivering exceptional service, business partnering and support to not only our customers, but our internal team also.
What makes this role great:
* No call center environment
* Would suit someone starting or returning to the workforce, that has a go-getter attitude
* Genuine career prospects and opportunities for cross training, development and internal growth (e.g. data analysis, marketing, sales, business support, field sales)
* Open to considering flex start/finish times
About the role:
* Inbound and outbound calls with our distributor partners regarding offers, promotions, technical support and sales support
* Leverage cross sell opportunities and make inside sales calls
* Run customer satisfaction surveys and engagement reports
* Assist the marketing and sales teams with event preparations, promotions and marketing campaigns
What you'll bring:
* Comfortability working across several computer systems
* Knowledge if CRM (Salesforce) or similar CRM highly regarded
* Pleasant and engaging manner
* Be reliable with a can do, proactive attitude
* Strong and clear written and verbal English skills
* Desire to learn and grow within the business
* Knowledge if CRM (Salesforce) or similar CRM highly regarded
* Ability to multitask and think laterally, toward future business growth
* Be fun, creative and open to learning within a supportive company
* Hold AU Perm Residency or Citizenship
* Candidates must be Covid-19 vaccinated
You'll Get in Return:
* Beautiful office in Lane Cove, NSW
* Ability to work two days per week from home once onboarding & training completed
* Full kitchen facilities with breakfast items
* Onsite gym, relaxation room and tennis courts
* Plentiful free onsite parking
* Discounted products
* Wellbeing benefits such as volunteering leave, wellness days, birthday leave, paid maternity leave, salary continuance insurance, EAP, social committee and staff/family events
* Above statutory superannuation
* Be a member of a company championing a better world through sustainability and environmental protection measures
Inclusion & Diversity
We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.
We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization.
Referrals increase your chances of interviewing at SC Johnson Professional ANZ by 2x
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service, Sales, and Administrative
Industries
Chemical Manufacturing and Wholesale Chemical and Allied Products
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