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Customer service assistant

Bathurst
Housing Plus
Customer Services agent
Posted: 12 February
Offer description

Housing Plus is a leading NFP Community Services Provider with a 40 year history, providing housing, domestic violence, homelessness and other community services in NSW. With offices in Orange, Bathurst, Mudgee, Dubbo and Parkes and services reaching the Central, Western and Hunter regions of NSW, our purpose is to achieve healthy, engaged and vibrant communities in which individuals enjoy opportunities to thrive and build a promising future for their families.

We have a role available for a casual Customer Services Assistant to be based in our Bathurst office.

The Customer Services Assistant will be highly organised, customer-focussed and provide a broad range of tenancy and property management services for a portfolio of Social and Affordable homes.

Specific responsibilities will include conducting lease sign-ups, routine inspections, ensuring all information in our system is up-to-date, following up any client enquiries, promote tenant engagement whilst providing exceptional customer service.

To be successful, you will have effective administrative, planning, and organisational skills. Experience in tenancy and property management and/or community services is highly desirable.

You will also need a current drivers licence, ability to obtain a Police Check and Working With Children Check.

In return, we can offer you the chance to make a significant contribution to our organisation and community, and the opportunity to be part of a dedicated team who are passionate about what they do, in a state of the art new facility. Other benefits include learning and development opportunities, health and well-being program, reward and recognition and salary packaging.

This is a casual position working approximately 20 hours per week. Workdays and hours are flexible depending on candidate availability.

The Customer Services Assistant is classified as a Level 3.1 under the SCHADS Award, which equates to $48.31 gross per hour (including casual loading)

Applications close on 25 February 2026. However we will start screening and interviewing any suitable candidates prior to this time so you are encouraged to apply as soon as possible.

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