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Customer service assistant manager 3ic cedar creek

Drake Supermarkets
Customer Services agent
Posted: 12 June
Offer description

Overview

Drakes Supermarkets is the largest independent grocery retailer in Australia, with more than 60 stores across South Australia and Queensland. Our mission is to provide exceptional service, value for money, a wide range of products, and an outstanding shopping experience for our customers.

What we offer you

* Attractive remuneration + 10% staff and family discount across all Drakes stores
* Full on-the-job training and support provided
* Opportunity for career progression
* Wide range of corporate perks including discounted gym memberships, banking, health insurance and more
* In-depth onboarding and career progression opportunities
* Company funded retail management qualifications and first aid qualifications
* Vehicle leasing opportunities

About this prospect

Our Samford store is currently looking for a motivated and hardworking leader to join and help lead the store's Customer Service department. Reporting directly to the Customer Service Manager, this role will be responsible for managing a small team, creating rosters, generating orders, completing stock takes and more.

Responsibilities

* Supervise team members
* Develop rosters and allocate resources effectively
* Generate orders and manage stock levels
* Deliver exceptional customer service and maintain a hands-on leadership approach
* Communicate effectively with team members and management
* Support merchandising and maintain health and safety standards

Qualifications

* Customer service experience is desired, but not essential
* Ability to supervise team members
* Enthusiastic, with a hands-on approach
* Strong commitment to customer service
* Excellent communication skills
* Ability to liaise with both team members and management
* A flair for merchandising
* Commitment to work health and safety standards

How to apply

If this sounds like the opportunity you've been looking for, we'd love to hear from you.

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