Digital Solution Engineer - AI Business Process (Dutch Speaker)
Dublin, Ireland
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Date posted
Jul 29, 2025
Job number
1849111
Work site
Up to 50% work from home
Travel
0-25 %
Role type
Profession
Digital Sales and Solutions
Digital Solution Engineering
Employment type
Full-Time
Overview
The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization— it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners, and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
You will advance the pipeline by assisting the Solution Specialist in qualifying deals, developing strategies, and inspiring Business and Technical Decision Makers. You are responsible for designing solutions and delivering industry-aligned demonstrations to customers. You will engage partners for co-sell and implementation considerations, work with engineering on emerging technologies, and collaborate with the Customer Success Unit for deal support. The demo should highlight solutions' technical proof and business value to secure customer endorsement.
You will develop relationships with decision makers and customers, positioning yourself as a trusted advisor. As a recognized product expert, you will share your technical knowledge and best practices with peers.
Microsoft’s mission is to empower every person and organization to achieve more. We foster a culture of respect, integrity, and inclusion, where everyone can thrive.
Qualifications
* Bachelor's Degree in Computer Science, IT, Engineering, or related field AND technical pre-sales or consulting experience OR equivalent experience.
* Proficiency in Dutch is mandatory.
Preferred qualifications include experience with cloud/hybrid/on-premises infrastructures, certifications in relevant technologies (e.g., Microsoft Office 365, Power BI, Azure certifications, Security, Architecture).
Responsibilities
* Demonstrate solution capabilities, address proof requirements, and secure solution design endorsement.
* Own the technical win strategy, engaging with decision makers to align solutions with their priorities.
* Lead workshops, design sessions, and technical demos across Dynamics 365 applications and AI solutions.
* Manage proof-of-concept projects, document outcomes, and develop technical plans for migration and deployment.
* Differentiate Microsoft solutions against competitors by showcasing unique value and addressing concerns early.
* Leverage partner ecosystem for solution delivery and co-sell opportunities.
* Work with Customer Success to ensure value realization and adoption milestones.
* Maintain and grow technical expertise through ongoing training and certifications.
* Share insights and best practices within the community and act as a thought leader.
* Assist in solution architecture considerations and handling competitive objections.
Benefits include healthcare, educational resources, discounts, savings, leave policies, giving programs, networking opportunities, and more. Microsoft is an equal opportunity employer and provides accommodations for applicants with disabilities.
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