Responsibilities
* Sell the product!
* Be the expert that articulates Pendo capabilities in the context of customer needs and value
* Manage and lead proof of concept evaluations
* Interact directly with prospects to address any technical questions and represent the technical expertise of Pendo’s Engineering and Success teams
* Provide training for demonstrating existing and new features
* Contribute reusable assets such as demo sites and scripts, competitive material, and Proof of Value (POV) assets
* Perform Pendo installations, build and troubleshoot Pendo Guides
* Track and raise feature requests
* Provide feedback to product, engineering and marketing teams at Pendo based on market need
Minimum Qualifications
* Minimum of two (2) years of PreSales experience
* Bachelor’s degree and/or coding academy in a related field
* Excellent interpersonal, communication, persuasion, presentation and writing skills
* Experience scoping, managing and executing customer pilots, projects, and/or Proof of Concepts
* Hands-on experience with client-side web technologies (HTML/CSS/Javascript) and troubleshooting techniques, or similar experience with mobile technologies
* Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution
* Superior solution scoping abilities, using our existing solution and influencing new product development
* Must be willing to work in a fast paced environment with multiple roles
* Passion, people skills and ability to collaborate with a team of sales professionals you support
Preferred Qualifications
* In-depth knowledge of Product Management as an industry
* Experience working in SaaS