Location
Remote (must be available during Eastern Time business hours)
Industry
Insurance / Insurtech
Position Type
Full-Time
Language Requirements
Bilingual – English & Spanish
Responsibilities
Collaborate with clients and tech teams to analyze business problems and propose solutions
Plan and design simple to moderately complex business processes and system modifications
Gather, analyze, and document business requirements
Create test case scenarios and support business application testing
Draft user stories and business requirements documentation
Support QA, UAT, and release phases of projects
Contribute to time estimations and procedural documentation
Aid in understanding technical aspects of mobile / web apps
Mentor other analysts and oversee their work as needed
Qualifications
Degree in Business, IT, or a related field
Experience in the insurance industry is required (health insurance or Insurtech preferred)
Certification in health insurance (INS / LOMA / III) is a plus
Strong knowledge of Agile methodologies and tools (Scrum, epics, sprints)
Solid business analysis skills: facilitation, process mapping, UAT, requirements gathering
Excellent time management and communication skills
Familiarity with system functionality, data integration, and process documentation
Technical writing experience is a bonus
Fluent in both English and Spanish
Prior experience working for a tech vendor serving insurance clients is highly preferred
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