About Us
We are seeking a highly skilled and organized Medical Receptionist to join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional patient care.
Job Description
This role involves providing high-quality reception services, including managing check-in/check-out processes, verifying patient details, and processing billing in MedicalDirector. The successful candidate will be able to work effectively as part of a team, provide clear information to patients, and maintain confidentiality and infection control protocols.
Key Responsibilities
* Welcome patients, manage check-in/check-out, and provide clear information
* Verify Medicare and patient details
* Process billing in MedicalDirector
* Support doctors, nurses, and admin with day-to-day operations and flow
* Maintain confidentiality, infection control, and mask/COVID protocols
* Assist with opening/closing, stock checks, and general reception duties
Requirements
* Prior medical reception or healthcare administration experience preferred but not required
* Strong computer skills; experience with MedicalDirector and Pracsoft preferred but not required
* Excellent communication, empathy, and service mindset
* Calm under pressure; proven ability to multitask in a busy environment
* High attention to detail and reliability with punctuality and roster flexibility
Benefits
This is a part-time position, and the clinic hours are Monday to Friday 8am-8pm, Saturday to Sunday 9am-5pm, and Public Holidays 9am-1pm. The roster will be discussed with the successful applicant, and a minimum of 3-4 days per week is required.