A leading healthcare technology firm in Australia is seeking a skilled Service Desk Analyst to provide Level 1 and Level 2 IT support.
Responsibilities include troubleshooting hardware and software issues in a customer-focused environment, and maintaining documentation.
The ideal candidate has a tertiary qualification in IT, strong communication skills, and expertise in Microsoft Azure and ITIL principles.
They must thrive in a fast-paced setting, ensuring efficient IT operations and excellent service delivery.
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