About The Job
As a Portfolio Support Specialist, you will play a pivotal role in the end-to-end management of commercial property portfolios. Your responsibilities will include lease administration, rent reviews, maintenance coordination, arrears management, compliance reporting, and client communications.
You will work closely with a Senior Commercial Property Manager to provide essential operational and administrative support, ensuring the smooth day-to-day running of the portfolio.
Key Responsibilities:
* Assist with lease administration and rent reviews to maintain accurate records and ensure timely payments.
* Coordinate repairs, maintenance, and contractor scheduling to minimize downtime and optimize resource allocation.
* Manage tenant communications and respond to enquiries professionally to build strong relationships and resolve issues promptly.
* Support financial processes, including invoicing, arrears, and recoverable outgoings, to maintain accuracy and transparency.
* Prepare reports and maintain compliance records to inform business decisions and ensure regulatory adherence.
* Provide administrative and operational support to the Commercial Property Manager to enhance overall portfolio performance.
What We're Looking For
To succeed in this role, you will need:
* Previous experience in commercial property, property management, or administration, with a proven track record of delivering high-quality results.
* Strong administration capabilities, with the ability to interpret legislation and maintain accurate records.
* Excellent communication, negotiation, and client relationship skills to build strong partnerships and resolve issues effectively.
* Proficiency in Microsoft Office and attention to detail to maintain high standards and accuracy.
* Able to work collaboratively as a team member and autonomously, with a flexible approach to adapt to changing priorities.
* A current driver's license and certificate of registration (or willingness to obtain one) to facilitate travel and meet job requirements.
About Us
We are a leading real estate network with a diverse portfolio of businesses, including real estate, home loans, insurance, water trading, and financial planning.
We are committed to creating a safe environment where everyone can thrive, promoting inclusion and celebrating diversity. We encourage talented people from all backgrounds, abilities, and identities to apply.