Join to apply for the Contact Centre Sales Consultant role at Storage King Group
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Join to apply for the Contact Centre Sales Consultant role at Storage King Group
About Us
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.
The Role
Storage King is currently seeking a part-time Contact Centre Sales Consultant to join our team at our Contact Centre based in Dandenong.
This role is suited to individuals who enjoy solving problems, are motivated by achieving targets, and can work with customers to identify their needs and create value for the business.
Main Responsibilities
* Provide support on the phone to customers across our store network throughout Australia and New Zealand.
* Assist customers in finding storage solutions by identifying their needs, understanding their problems, sourcing appropriate solutions, and asking for the business.
* Offer guidance on our packing and moving services.
* Support store-based teams across the country in delivering excellent customer experiences and maintaining store network performance.
Working Hours
Monday to Friday, 4pm to 7pm (15 hours per week). Flexibility may be required to cover shifts as needed.
Requirements
* Experience in sales within a Call Centre or Retail environment.
* Ability to own the customer experience.
* Professional telephone manner and excellent communication skills.
* Ability to build rapport over the phone and online.
* Strong attention to detail and follow-up skills.
* Enjoys achieving targets and goals.
* Proficient in Microsoft Office and internal systems.
* Reliable and punctual.
* Team player with a willingness to learn and solve problems.
Benefits
* Hourly rate, super, and bonuses.
* Training programs for success.
* Flexible environment and supportive team culture.
* Parking provided.
* Discounted health insurance and wellbeing support.
* Employee benefits and discounts platform.
Self-Storage is a growing industry with opportunities for passionate customer experience creators. If you're interested in working with a close-knit team to find solutions for customers and contribute to store operations, apply now
We manage our hiring internally and kindly ask recruitment agencies not to contact us regarding these roles. Thank you for understanding.
Contact
Please email recruitment@storageking.com.au for inquiries. Do not contact the Dandenong South store.
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