Job Description:
The successful candidate will lead a team responsible for providing high-level quality advice and managing assessments, including accreditation for mental health social work and other credentials.
They will be accountable for focusing on continuous quality improvements and delivering a high-quality service to members and future members.
Key Responsibilities:
* Ensure the effective operation of the Accreditation programme for social workers, including the delivery of quality professional advisory and accreditation services.
* Implement existing policies and procedures and develop new documents as appropriate, including required research in consultation.
* Develop and implement quality control standards, including moderation of external assessment.
* Review and audit processes periodically to ensure processes are efficient and effective.
* Support the development of new credentials as required.
* Provide direct management and leadership support to the team.
* Monitor and manage individual and team performance, providing regular feedback.
Requirements:
* Formal qualifications in social work, administration, or education.
* Relevant experience in the social work profession, administration, education or managing programs.
* Previous experience with continuous improvement of systems where those systems are used to assess, monitor, and improve the quality service delivery.
* Previous experience working in a regulatory or highly governed compliance environment.
* Project planning/scheduling experience and staff supervisory experience.
* Highly developed organisational skills, including experience in managing conflicting work priorities and delivering quality work outputs within tight timelines.
* Highly experienced in working with a range of stakeholders, demonstrating excellent customer-service skills.
* Polished and professional communication skills and manner.
* Ability to undertake occasional inter-state travel from time to time and attend out-of-hours meetings.
* Experienced in providing executive-level secretariat support to committees/volunteer advisory groups.
Benefits:
* A dynamic and supportive work environment.
* Ongoing training and professional development opportunities.
* A competitive salary package.
About Us:
We are a leading organisation dedicated to promoting the interests of social workers and advancing the profession through advocacy, education, and research.