25‐30 hours per week, spread over four or five weekdays. Occasionally extra hours may be required. Scope for school hours to be accommodated. Working from home is not an option at this stage.
About us
The Lottery Office is Australian owned & operated and has been a market leader in the lottery industry since 2003. We are proudly licensed by the Northern Territory Government and launched our online business in 2018, with plans to expand internationally. Our online platform operates across desktop, mobile and apps, enabling fast, safe and secure transactions for our players anytime. We are the official Principal Partner with the NRL's Gold Coast Titans (since 2024) and the official Lottery Partner of the AFL's Gold Coast Suns.
Here's your new opportunity
This is a broad and rewarding role offering genuine ownership, variety, and the opportunity to make a meaningful impact across the business. Reporting to the Chief Executive Officer, you will be responsible for the full employee lifecycle while helping shape a positive, high‐performing workplace culture. Ideal for someone who enjoys both strategic involvement and hands‐on delivery, and who thrives in an autonomous environment where initiative and ideas are valued.
What your workdays will look like
* Lead the full employee lifecycle, including recruitment, onboarding, development, performance management, and off‐boarding.
* Drive employee engagement, culture, and wellbeing initiatives.
* Conduct HR audits to identify gaps and opportunities to improve policies, procedures, and employee experience.
* Support performance reviews, coaching conversations, and capability development.
* Provide general HR day‐to‐day administrative support to the business, including systems, records, and reporting.
* Handle difficult discussions when performance managing employees and guide managers through the process with professionalism and confidentiality.
* Work with an external HR Consultant, where required.
What you'll bring
* Recognised qualifications in Human Resources.
* A minimum of five years' experience in a HR Manager generalist role within a medium to large Australian organisation.
* Strong knowledge of employment legislation and best HR practices in Australia.
* Excellent written and interpersonal skills with a solutions‐focused approach.
* Very high levels of organisation, discretion, and attention to detail.
* The ability to balance strategic thinking with hands‐on execution.
* Proficient technology skills, particularly in Microsoft Office.
* A proactive and positive attitude, with the ability to pick up new concepts quickly.
* Comfortable working in the gaming industry.
* Applicants must be able to work beyond six months and be willing to complete a mandatory National Police Check.
Why you need to work for us
* An exciting, fast‐growing, Australian‐owned and operated business.
* Access to free tickets to any home games played at CBUS Stadium and People First Stadium on the Gold Coast.
* A charitable fund that gives back to Australian charities and community groups.
* A modern, spacious, open‐plan office located across from Robina Train Station with stunning views of the Gold Coast skyline.
* Monthly and yearly recognition & rewards programs, and performance incentives.
* Birthday celebrations, team lunches, end‐of‐year parties and much more.
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