Imagine making a real difference in the lives of people with disability. BET Care Group (registered NDIS provider) is seeking a Service Coordinator to be the primary interface between our organisation and participants, ensuring person‑centered, holistic service delivery.
About The Role
You will identify participant goals, coordinate supports, develop and maintain support plans and documentation, and upload records to the system. You'll liaise with participants, families, NDIA and external providers, mentor and supervise Senior and Support Workers, organise in‑house training, manage complaints and incidents, and provide rostered on‑call support. You'll also monitor participant satisfaction, conduct house checks, and ensure WHS and service‑level standards are met.
Key Requirements
Tertiary qualification in Disability, Social Work, Health or related field, or equivalent experience.Experience in the NDIS sector and person‑centered service delivery.Strong communication, documentation and IT skills.Current Victoria driver's license, willingness to travel, and right to work in Australia.Legal right to work in Australia and ability to provide supporting evidence.Working With Children Check and NDIS Worker Screening Check.
What we offer
A rewarding role with professional development, career progression and a supportive workplace culture.
How To Apply
Upload your resume and a brief cover letter addressing the essential criteria.