OverviewSales Support role at Illawarra Mercury.
Vulcano Design Pty Ltd, a leading wholesale distributor of authentic handmade Moroccan tiles, high quality stone mosaics, stone tiles and porcelain mosaics, seeks a agile Sales Support professional to grow the team, ensure smooth daily operations, and contribute to the growth of our design-focused business.As a trusted supplier to over 200 retail showroom partners, we deliver unique, artisan-crafted surfaces that inspire creativity and transform interiors with exquisite tiles and mosaics sourced from around the globe.
We focus on quality, creativity and exceptional customer service, offering exciting career opportunities for those who share our passion for design and delivering outstanding results.Your RoleAs Sales Support, you will be a vital link between our sales, customer service, merchandising team and valued customers.
Your mission is to ensure our collections shine both in store and in our clients\' projects.ResponsibilitiesCollaborate with the sales, customer service and procurement teams to support customer enquiries, prepare quotes, and process orders efficiently.Work with the Merchandising team to create displays that showcase our product ranges and launch new collections, including sample coordination and presentation materials.Contribute to the development and maintenance of sales tools, templates and processes to drive efficiency and productivity.Maintain up-to-date knowledge of products to provide accurate information and inspire confidence in clients.Liase with clients to answer queries, provide updates and resolve issues in a timely and professional manner.Support the team with data entry, record-keeping, reporting and other administrative duties to support overall business operations.About YouEnthusiastic about design, interiors, and artisan surfaces.Organised, detail-oriented and able to juggle multiple tasks with a positive attitude.Excellent communication and interpersonal skills.Strong sense of aesthetics and creativity in display or presentation work.Previous experience in a sales support, retail merchandising or design-related role is an advantage.What We OfferAn inspiring, creative workplace with a passionate team.Opportunities for growth and career development.Involvement in launching exclusive, beautiful products to the market.
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