At Foodco, we are passionate about creating excellent café experiences through strong partnerships and operational excellence. As the company behind leading café brands including Jamaica Blue and Muffin Break, we support our franchise partners to grow successful and profitable businesses.
We are proud of our diverse workforce, and what unites us are our EPIC values of Excellence, Passion, Integrity, and Camaraderie — values that guide everything we do, every day.
About the Role
We are seeking a Franchise Business Coach to support franchise partners across a Victoria region. This hands‐on, field‐based role focuses on improving store performance, driving sales growth, and maintaining operational and brand standards.
Key Responsibilities
* Build solid relationships with franchise partners and act as their primary support contact.
* Coach and support stores to improve sales, customer growth and profitability.
* Conduct regular store visits and operational reviews to ensure brand standards and compliance.
* Develop and implement action plans to improve store performance.
* Assist franchise partners with business planning and P&L; understanding.
* Support store openings, handovers and training for current franchise partners.
* Deliver in‐store training on customer service, coffee preparation, food safety and operations.
* Support national marketing campaigns and operational initiatives.
About You
* Experience in hospitality, retail or franchise operations.
* Strong relationship building and coaching skills.
* Commercial mindset with understanding of store performance and profitability.
* Excellent communication and organisational skills.
* Ability to work independently in a field‐based role.
* Proficient in Microsoft Office (Excel, Word, Outlook, Teams).
Why Join Foodco?
At Foodco, you'll be part of a team that values creativity, collaboration, and real impact. You will work across two iconic café brands, gain exposure to national campaigns, and contribute to shaping the marketing direction of a trusted Australian brand.
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