EOI: Communications Officer, Clerk Grade 7/8
Expressions of interest are invited for the role of Communications Officer (Clerk Grade 7/8), Communications & Media Unit at the NSW Ombudsman. This role is available from April 2026 for a period of 3 - 6 months.
Please note, this EOI is for NSW Government employees only.
About the NSW Ombudsman
Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.
We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.
Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!
We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.
We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.
Role Overview
The Communications Officer supports the planning, coordination and execution of NSW Ombudsman’s communications strategy to support business aims, and activities in order to raise its public profile and gain public support for its strategic projects.
This role’s primary responsibility is for managing internal communications and providing communications support for the office projects and initiatives.
You will have:
* Demonstrated experience in a communications role, overseeing the development and implementation of internal communications.
* Experience in using and managing internal communication platforms (intranet, Microsoft Teams, etc).
* Experience in translating complex information and business needs into effective communication campaigns for both internal and external audiences
* Experience dealing with internal stakeholders, providing communications advice and supporting teams to achieve project objectives.
* Ability to support the wider communications team with external facing communications.
* Demonstrated ability to work independently and as part of a team.
The role description for this position can be found here.
Salary Range: $113,574 – $125,720 pa - plus employer's contribution to superannuation and annual leave loading.
How to Apply:
Application Requirements - Applications must consist of (please combine in one document):
* Resume outlining your relevant skills/experience.
* A Cover Letter containing a brief statement (max 2 pages) regarding your interest and suitability for the role.
The method of recruitment may be subject to a suitability assessment process.
Expressions of interest are to be submitted no later than 10am, Thursday 9th April 2026 via this link: NSW Ombudsman Careers, Questions about the opportunity should be submitted to the Ombudsman Talent Team via email .
Additional Notes and Information
* This temporary role is available for a period of 3 - 6 months.
* The assessment may be subject to a suitability assessment process and selected applicant/s will only be eligible for temporary employment/assignment.
* All existing NSW Government employees including temporary and seconded employees are eligible to apply.
* Existing employees employed on a temporary or secondment basis should note that if they are successful with this suitability assessment process, it may void their existing temporary or secondment contract and limit their employment up to a maximum period of 12 months (or less depending on their current selection status).
* A secondment is a time-limited movement of a government sector employee from one government sector agency to another government sector agency. Please seek appropriate approval if you are successful in the recruitment process.