Job Title: Administrative Assistant
Employment Type: Part-Time
Reports To: Manager
Location: Hybrid
Position Overview
The Administrative Assistant will play a key role in supporting the daily operations of the organisation. This role involves coordinating staff rosters, conducting participant welfare check-ins, ensuring accurate documentation, and providing general administrative support to the management team. The ideal candidate will be highly organised, proactive, and able to work both independently and collaboratively with staff, participants, and external stakeholders.
Key Responsibilities
1. Staff Coordination & Rostering
Allocate and update staff rosters in line with participant needs and organisational requirements.
Ensure all rostered shifts are filled and communicate changes promptly to staff.
Liaise with the Team Leader to confirm that all progress notes and staff sign-ins are accurate and completed on time.
Report any discrepancies or concerns to the Manager.
2. Participant Support & Welfare Visits
Conduct weekly site visits to participants to check their welfare and ensure staff are present and delivering support as scheduled.
Document all visit outcomes and escalate concerns to the Manager where necessary.
Maintain positive and respectful relationships with participants and their families.
3. Meeting Coordination
Organise monthly staff meetings, including scheduling, sending invitations.
Draft and distribute meeting agendas before each meeting.
Take accurate meeting minutes and circulate them to the team in a timely manner.
4. Stakeholder & Participant Liaison
Communicate effectively with participants, families, support coordinators, and other stakeholders as required.
5. General Administrative Duties
Provide administrative support to management as required, including filing, data entry, documentation, and report preparation.
Maintain organised records of staff attendance, progress notes, and participant updates.
Support continuous improvement initiatives within the organisation.
Key Skills & Requirements
Strong organisational and time-management skills.
Excellent communication and interpersonal abilities.
Ability to maintain confidentiality and professionalism at all times.
Experience in rostering or administrative coordination (desirable).
Proficiency in Microsoft Office and basic computer applications.
Understanding of NDIS standards and disability sector requirements (preferred).
Ability to work independently and manage competing priorities.
Benefits
Supportive team environment
Opportunities for professional development
Meaningful role supporting participant wellbeing
Pay : $ per hour base on experience
Job Type: Part-time
Pay: $35.00 – $36.00 per hour
Benefits:
* Professional development assistance
* Work from home
Ability to commute/relocate:
* Katoomba NSW 2780: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation:
* Australia (Required)
Work Location: Hybrid remote in Katoomba NSW 2780
Expected Start Date: 10/12/2025