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Rto administration and support officer

Bowen
DP Training
Posted: 27 November
Offer description

Are you Someone that thrives on going that step above, are highly motivated, results-orientated and who can work autonomously as well as in a team environment.

This Role will involve daily administration tasks, customer services skills with all stakeholders and student support within a vocational education setting.

To ensure our students have a positive learning experience, graduating from their course and gaining the knowledge and skills required to follow their career path.

Duties and Responsibilities

* Administration and support for all business operations
* Ensure outstanding customer service is always delivered
* Perform general administration duties
* Answer incoming calls
* Meet and greet students effectively to fulfill their requirements
* Monitoring student progress
* Data entry and reporting

Desirable

* High level of experience in customer service
* Strong written and verbal communication skills
* Experience in student management software
* Excellent organisational and time management skills
* Self-motivated & results driven
* Intermediate PC skills & be conversant with Microsoft Office Suite including excel
* skills and experience in operating information systems
* Other duties as required
* Prior experience in a CRICOS RTO an advantage
* Neat personal appearance

This is fantastic opportunity to join a team who thrive on supporting students in both a domestic and international education sector.

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