Overview
Join a dynamic team at and a leading supplier of workshop equipment. From Motor Vehicle Dealerships to agriculture, Defence, and mining, their diverse customer base relies on our extensive range of products and services, including vehicle hoists, tyre/wheel service equipment, lubrication systems, and complete workshop fit outs.
My client is currently seeking a
motivated
and
passionate
individual to join them as a
Service Coordinator
. In this role, you will have the opportunity to become an expert in the field through comprehensive one-on-one training. Your skills and technical experience in workshop equipment or service departments will be crucial to your success.
As a Service Coordinator, you will play a vital role in ensuring their Service team and Clients receive the highest level of support. You will thrive in a
fast-paced
, hands-on environment and possess excellent multitasking and
attention to detail
.
Exemplary customer service
, a
positive attitude
, and solid accuracy in completing service requirements are essential.
Base pay range
A$80,000.00/yr - A$85,000.00/yr
Key Responsibilities
Manage and coordinate on-road technicians by preparing job schedules
Allocate bookings to technicians for service, repair, and installations
Provide skilled phone support and assist customers with their requests
End-to-end control of all Jobs and callouts
Facilitate communication between customers and technicians
Collaborate with a team of service technicians and third-party subcontractors
Ensure customer outcomes and service delivery align with compliance requirements
Complete parts ordering and quotes over the phone
Schedule preventative maintenance programs for key account customers
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Administrative and Support Services
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📌 Service Coordinator
🏢 Core Talent
📍 Sydney