Join to apply for the Small Business Specialist, Capalaba role at Optus
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
We're looking for a hardworking, dedicated individual to showcase their skills and say YES to a role of Small Business Specialist at our Capalaba store.
The primary purpose of the Small Business Specialist role is to strategically grow the Optus Business Market share in retail across all lines of business achieving Business store targets.
The day to day
- To understand the needs and profiles of small businesses.
- Deliver brilliant customer service and educate customers on the full range of products to provide multiple solutions.
- Collaborate with the wider team to seek opportunities to improve the overall experience for our business customers.
- Drive a high-performance environment by coaching and mentoring to ensure team is skilled on the Optus Business products, tactical offers and value proposition.
Why you are our next Small Business Specialist
You will be a guide across all Business products, services, credit and activation process’s ensuring a brilliant service delivery is provided to Business customers.
You Will Have
- Experience with successful execution of strategies with corresponding results.
- Ability to think around a multi-layered issue to quickly identify the best solution
- Ability to balance multiple processes and perform detailed tasks in an productive and organized manner while maintaining effective communication and optimally building trust with customers
- Ability to deal with ambiguity and adapt to constantly evolving situations
- Ability to work independently with minimal direction with strong time management and follow through initiatives
What’s in it for you?
- Competitive salary and performance incentives
- Discounts to Optus products and services, and to over 400 retailers Australia-wide
- Training, mentoring and development opportunities
- Up to five days of Volunteer Leave per year
- A “connected” day for you to use to connect to something you are passionate about
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📌 Small Business Specialist, Capalaba
🏢 Optus
📍 Australia