Administration Gold Coast Part Time Icon Cancer Centre Australia
Medical Secretary/Administration Officer - Icon Cancer Centre Southport
What's On Offer
* Part-time hours, 64 hours/fortnight on weekdays only, during centre hours
* Make a Meaningful Impact – Support our oncology day hospital and help improve the lives of our patients
* Diverse Responsibilities – Engage in medical records management, patient admissions, and front desk reception
* Competitive Hourly Rate – Admin Level 4.1
Location: Premion Place, Level 9, 39 White Street, Southport QLD 4215
Centre Hours: Monday to Friday, 7:30am – 6:00pm
The Opportunity
Join our dedicated and supportive team in Southport as a Medical Secretary/Administration Officer, where your contribution will help deliver exceptional patient care every day. As part of our administration team, you'll play a vital role in supporting our doctors and ensuring a seamless experience for patients.
Your day will be varied and rewarding, with responsibilities including:
* Team Support: Work collaboratively within the administration team to assist a large group of doctors daily.
* Reception Duties: Rotate between front desk and medical secretary teams, including early and late shifts.
* Patient Admissions: Process hospital admissions, verify private health details, and manage payments for excess and co‑pays.
* Financial Transactions: Collect funds for NIL and oversee patient accounts at appointment completion.
* Patient Engagement: Welcome patients, update personal details and referrals, and ensure records remain accurate.
* Arrival Management: Mark patient arrivals and manage waiting room functions for both the medical practice and day hospital.
* Booking Coordination: Organise theatre and hospital bookings using CHARM and Totalcare systems.
* Liaison: Communicate with patient admission teams regarding treatment changes and eligibility.
* Information Management: Maintain and manage patient records with accuracy and confidentiality.
* Safety & Compliance: Support Icon's WHS Officers and committees in fulfilling their responsibilities.
* Culture & Values: Model and promote Icon's vision and values in every interaction.
Is this You?
We're looking for someone who thrives in a fast‑paced environment and is committed to delivering outstanding service. Ideally, you'll have:
* Previous experience in a similar healthcare administration role
* Familiarity with Medicare, DVA, and private health processes
* Strong organisational and time management skills
* Clear and confident communication skills, both verbal and written
* Proficiency in Microsoft Word and Excel
* A customer-focused mindset and ability to work independently with attention to detail
Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon's cancer centres are in outer‑metro and regional communities delivering on our mission to bring the best possible care, closer to home.
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.
Connection, at Heart: Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We're constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.
Our Culture and Benefits
At Icon, we don't just offer jobs — we offer careers that grow with you. Enjoy:
* Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre‑tax earnings – potentially saving you thousands
* Rewards Portal: Discounts and cash‑back on experiences, travel, dining & shopping.
* Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
* Development Pathways: We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we'll help you grow with us.
* Online Courses: Free access to an abundance of online courses in both clinical and non‑clinical categories.
* Paid Parental Leave: Supporting you both personally and professionally.
Excited to join Us?
At Icon Group, we're incredibly proud of our passionate, dedicated people and the life‑changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.
Visit the inspiring stories of our team members.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine‑preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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