"Job Category: Banking and Financial ServicesThrough the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations of our history and shared values as we bring together the best of both banks.We currently have a fixed term - full time Lending Operations Consultant position available in our Moe office. The Lending Operations Consultant ensures customers and staff are provided with the highest possible level of quality, service and assistance. This is done whilst building and maintaining strong relationships with third party suppliers and overall delivery of superior service standards.We have big plans to become Australia's most trusted bank and a leading purpose-driven business.As a certified B Corp, we're part of a global business community who meet the highest social and environmental standards, putting purpose over profit.Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.We offer flexible working options, competitive salary and 14% super.Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.What you will be doingLoan processing, variations, exception reports and other lending administrationPrepare and action mortgage discharges, loan closures and associated functionsCertification/bookings, settlements and loan fundingLoan contracting & fundingEnsure tasks are completed within established and agreed timeframesProvide outstanding internal customer serviceParticipate in relevant training as requiredContributing to the continuous improvement of Lending Operations services, new systems, processes and proceduresPerform other duties consistent with the classification of the position, as directed by Bank Australia managementAdhere to Bank Australia operating policies and procedures.What you will bringCommitment to outstanding customer serviceProblem solving skills, accuracy and strong attention to detailAdministration experience and ability to prioritise and multi-taskExcellent communication and interpersonal skills, written and verbalProfessional presentation and a positive, can-do attitudeAn interest in learning and advancing skillsAbility to work independently and as part of a teamComputer proficiency in Word & ExcelCommitment to Bank Australia's purpose, aspiration, values and brand as well as the B Corp ethos.By submitting an application you agree to Bank Australia's Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment."
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