Job Overview
The Guest Experience Host plays a vital role in enhancing guest stays by providing top-notch service and ensuring seamless front desk operations.
Key Responsibilities:
* Coordinate onsite guest tours and presentations during their stay, meeting tour budgets and performance indicators.
* Collaborate with colleagues to ensure prospects meet our qualification specifications.
* Provide exceptional greetings and registrations for members and guests, handling paperwork and communication equipment efficiently.
* Offer room escorts, porter services, follow-up calls, and tourist information/bookings to create a memorable experience.
Benefits of the Role:
* Unlock your full potential through skills development and achieve personal goals.
* Access exclusive global discounts on accommodation, dining, lifestyle, and more.
* Gain comprehensive access to our learning and development platform, offering thousands of courses and sessions.
* Benefit from personalized reward and recognition programs celebrating your contributions to our team's success.
* Work in a dynamic, inclusive environment valuing diversity and employee well-being.